v2026.08
August 2026 — Booking, communication, operations, and reliability
- Feature
Redesigned class enrollment and observer workspace
Manage enrollments and observer assignments in a clearer session-based workspace with improved calendar navigation, lesson-pack selection, bulk actions, and consistent controls across both views.
- Feature
Parent self-service cancellations and rescheduling
Parents can cancel eligible lessons and rebook according to school policies, with refunds, restored credits, and availability rules handled more consistently.
- Feature
Makeup lesson policies and replacement bookings
Staff can configure makeup handling, organize equivalent classes, review family eligibility, and book replacement sessions with safer capacity checks.
- Feature
More flexible booking for families and staff
Booking now focuses on offers that are actually available, supports multi-date portal bookings, and lets staff choose a teacher for individual on-demand lessons.
- Feature
A more capable Leads workspace
The Leads workspace now includes a redesigned kanban board, quick previews, stronger selection tools, and email-only bulk communication for selected leads.
- Feature
Link custom fields to OneLearn records
A new Record custom-field type can link students, families, leads, teachers, and staff across profiles, reports, automations, imports, exports, and supported PDF templates.
- Feature
Custom academic levels and broader custom data
Schools can create their own academic levels and use custom fields more broadly, including on events, meetings, and additional record views.
- Feature
Teachers can message their classes
Teachers can communicate with their assigned classes, while new parent-messaging controls keep direct and group conversations aligned with each school's policies.
- Feature
OneLearn AI remembers conversations more reliably
Ask OneLearn now stores conversations by school, keeps history synchronized, validates questions more carefully, and provides more dependable follow-up answers.
- Feature
A smoother support ticket experience
The customer support ticket flow was improved so requests, project context, and follow-up information are easier to organize and review.
- Feature
More guided product walkthroughs
Customer Plans now include clearer chapter introductions, narration, and contextual guidance across key setup, communication, enrollment, and billing workflows.
- Improvement
Clearer class details and truthful capacity
Class pages now surface schedule, recurrence, teacher, and capacity information more clearly, with customizable header layouts and safeguards that keep availability accurate.
- Improvement
Better calendar organization and scheduling reliability
Expanded color and filter options make calendars easier to scan, while conflict detection, day-off handling, recurrence, and session updates behave more reliably.
- Improvement
Faster keyboard navigation in global search
Use Enter to open the highlighted result, Arrow keys to move through results, and Escape to clear and close search.
- Improvement
Faster student and family administration
Staff can edit key student details directly from lists, front-desk users can create families, family names display correctly, and student transfers and lead conversions are easier to manage.
- Improvement
Refreshed navigation, tables, and owner dashboard
The left navigation, management tables, bulk-action toolbars, and Owner Home received a visual and usability refresh for faster daily operations.
- Fix
More reliable payments, invoices, refunds, and reminders
Improved payment-link handling, contract status after refunds, reuse of matching open invoices, credit restoration, and overdue reminder queries reduce billing inconsistencies.
- Fix
Reports, analytics, and PDFs now preserve more data
Fixed the Referrals report's Introduction Coupon filter, restored the analytics dashboard switcher, and ensured Student Envelope PDFs include positioned and rotated custom fields.
- Fix
Restored and strengthened LINE messaging
Inbound LINE delivery was restored for affected schools, and related parent-linking and conversation handling were made more consistent.
- Fix
More resilient CSV imports
CSV imports now handle Excel-quoted comment lines, repeated file selections, and additional portal categories more reliably, with expanded user-facing guidance.
- Feature
OneLearn Mobile reaches the app stores
An updated OneLearn Mobile build is available on iOS and Android, supporting a more connected experience for families and learners alongside the web platform.